Covid-19 Webinars

Rebuilding Tourism for the Future

NOTE: Due to unforeseen circumstances, our previous speaker, Mr Raj Kumar, will not be able to join us. Instead, two new speakers have been added – Ms. Ooi Geok Ling, OGL Consultancy and Ms. Yeong Pey Jung, Senior Analyst, Penang Institute.

Date: 27 September 2021, Monday
Time: 8.00pm–9.30pm
Venue: Facebook Live @Penanginstitute
Note: No registration is required for this live webinar

About the Talk

Tourism continues to be one of the sectors hardest hit by the pandemic and the outlook remains highly uncertain. International tourism ground to a halt as countries closed their borders and restricted travel to control the spread of the virus, while domestic tourism saw a significant drop as a result of the Movement Control Orders (MCO). Although flexible policy solutions may enable the tourism sector to function alongside the virus in the short to medium term, it is important to look beyond this to see how the crisis has revealed gaps in government and industry preparedness and response capacity. This webinar will discuss issues and challenges faced by tourist attractions and the hospitality industry in Penang, as well as how to reopen the tourism sector successfully. Measures and strategies to build a more sustainable and resilient tourism sector will also be discussed.

About the Speakers

Ms. Ooi Geok Ling, OGL consultancy

Ooi Geok Ling was the former Managing Director of Penang Global Tourism, a state tourism organisation set up in 2009. She left five years after setting it up, leaving a legacy of innovative projects, events and campaigns, including a very early mobile app for Penang tourism in 2010. She then took on consulting roles and organised the first Penang Leadership Forum for all heads of state agencies with thought-leaders from different countries and across multiple disciplines. In 2018, together with the Web In Travel team from Singapore, she co-founded and co-organised WIT Indie, a platform for independents and creatives to learn, network, collaborate and share best practices. She has also held consulting roles with hotels and a travel agency. Geok Ling is an alumnus of Universiti Sains Malaysia with a BSC in Education and Physics Major.

Ms. Katharine Chua, Vice-Chairperson, Association of Tourism Attractions Penang (ATAP)

Katharine Chua is a Vice-Chairperson of the Association of Tourism Attractions Penang (ATAP). ATAP is an association that encourage the establishment, promotion, development and improvement of tourism attractions, tourism products and services in Penang. Katharine is also a custodian of Tropical Spice Garden, a sustainable eco-tourism project—and her personal beloved ‘eden’ for the past 17 years. The gardens for her is more than just ‘business as usual’ or just another tourism attraction – rather it is an expression of an ideal lifestyle and culture, of living as close to nature as possible, and of understanding the symbiotic relationship between man and environment, and between culture and nature. The garden offers a place for visitors to become a child again, and remain naive enough to wonder about nature. Katharine is a graduate in Sociology and Education from the University of York, UK.

Ms. Yeong Pey Jung, Senior Analyst, Penang Institute

Yeong Pey Jung is a Senior Analyst with the Socioeconomcs and Statistics department at Penang Institute. She graduated from the University of Melbourne with a double degree in Arts (Psychology & Political Science) and Commerce (Economics), continuing on to obtain a Master in Business (Economics) from Swinburne University of Technology. Her main research work revolves around gender issues, minority marginalisation, poverty and socioeconomic issues in development.

Moderator: Dr. Negin Vaghefi, Senior Analyst, Socioeconomics and Statistics Programme, Penang Institute

8.00pm Introduction and welcoming remarks by moderator
8.05pm Presentation by Ms. Yeong Pey Jung, Senior Analyst, Penang Institute
8.20pm Panel discussion:
1. Ms. Ooi Geok Ling, OGL consultancy
2. Ms. Katharine Chua, Vice-Chairperson, Association of Tourism Attractions Penang (ATAP)
9:05pm Q & A session
9.30pm End of session